Terms and Conditions

1. Introduction

Welcome to UrbexVault. By accessing our website and purchasing our digital coordinates for urban exploration locations, you agree to comply with and be bound by these Terms and Conditions. Please review them carefully before making any purchase.

2. Use of Our Services

UrbexVault provides digital coordinates to unique and hard-to-find urban exploration locations. Our service is intended for personal, non-commercial use. You agree to respect these terms and use the information responsibly, acknowledging the inherent risks and responsibilities of exploring urbex sites.

3. Purchases

• You will receive instant access to the purchased coordinates after the transaction is completed.
• Coordinates are delivered in digital format only and may not be resold, shared, or distributed without prior written permission from UrbexVault.

4. Refunds and Satisfaction Guarantee

We strive to ensure that each location listed on UrbexVault meets our quality standards. If a location is not as expected, you may request a refund within 14 days of purchase by contacting our customer service.

Refund Request Conditions:

• Refunds are granted only if verifiable evidence supports that the location did not meet the description provided at the time of purchase.
• Refunds are not guaranteed in all cases; each request will be assessed individually.
• Refund processing may take up to 7 business days after verification.

5. Privacy and Data Sharing

Please refer to our Privacy Notice for detailed information on how we handle personal data. We work with Mollie as our payment provider, and your data may be shared with Mollie solely for transaction processing purposes.

6. Restrictions and User Conduct

• Share, resell, or distribute any purchased content.
• Use the coordinates for any illegal or prohibited activities.
• Attempt unauthorized access to our website, services, or databases.

7. Account Suspension and Bans

UrbexVault reserves the right to suspend or permanently ban user accounts if evidence of misbehavior is found. This includes:

• Inappropriate or harmful actions at the urban exploration locations themselves.
• Misuse or irresponsible sharing of location coordinates.

UrbexVault prioritizes the safety and respect of these locations and will enforce these measures to protect the community.

8. Limitation of Liability

UrbexVault is not responsible for any incidents, injuries, or damages that may occur during urban exploration. All locations provided are accessed at your own risk. UrbexVault provides coordinates in good faith but does not guarantee the safety or legality of visiting any location.

9. Updates to Terms

UrbexVault may update these Terms and Conditions periodically to reflect changes in our services or legal requirements. We encourage you to review this page regularly for any updates.

10. Contact Us

For any questions, concerns, or requests related to these Terms and Conditions, please contact us at:

Email: info@urbexvault.com
Contact Form: You can contact us by clicking here